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Millstream Management Services

Right To Manage

What is Right to Manage?

The Commonhold and Leasehold Reform Act 2002 (the 2002 Act) introduced a new right, the Right to Manage (RTM), that allows leaseholders in a block of flats to form a company (RTM Company), which can take over responsibility for carrying out or arranging the management of their block.

RTM allows Leaseholders to choose the manager for your block of flats, without the need to collectively purchase the freehold.  It does also allow you to replace managers (also known as managing agents) with whom you are unhappy.

The RTM is available only to leaseholders of flats in a block.  It does not apply to leasehold houses, freehold properties or entire retirement estates.  It also does not apply to leaseholders with “shared ownership” unless certain conditions are met.

To qualify for Right to Manage the following factors need to be met:

  • A qualifying tenant (also known as a qualifying leaseholder) for the purposes of RTM is someone who holds a lease that was originally granted for more than 21 years,   There can only be one qualifying tenant per flat.
  • Premises that consist of a self-contained building.
  • The building contains two or more flats held by qualifying tenants.
  • The total number of flats held by qualifying tenants is not less than two-thirds of the total number of flats in the premises.
  • The RTM Company must include at least 50% of the qualifying tenants of flats contained in the premises that the RTM applies to.

How we can help

If you would like to find out more about Right to Manage or you would like help to set up a Right to Manage company then please contact us regarding the service we can provide.

"Having had problems with our managing agent the residents of Davis Court took matters into their own hands and, through the 'Right to Manage Federation' decided to form an RTM Company. After a selection process Millstream Management Services Ltd. was chosen. It was the best thing that we have ever done as Millstream has proved to be excellent and we are delighted with the service we have received. It is an absolute delight to work with a company that is willing to listen to our ideas, and where practicable, implement them. I cannot speak too highly of Millstream and would recommend them to any other scheme that has problems. "

Ron Wheeldon, Davis Court, St Albans, Hertfordshire

"As members of the Resident's Association we were very involved in many issues our Owners had. Our last Management company were not very good at dealing with these issues. For that reason we were delighted when Millstream Management took over. We are delighted with our Area Manager and our new Lodge Manager is settling in very well. Life is pretty good!"

Mr & Mrs Stoves, Mountbatten Lodge, Farnham

"SInce Millstream have taken over as our Managing Agent at Jubilee Lodge & Mews, just over two and a half years ago, there has been a gradual but sustained improvement in the delivery of services. All in all Owners feel far more in control of their destiny since Millstream have become our Managing Agent"

Mr Trapani, Jubilee Lodge, Seaton

"When I moved into my retirement apartment the Management Company, Millstream came to the forefront with the introduction of the Lodge Manager, who we refer to as our Barbara. I have always found her to be an excellent administer of the Lodge, a great friend and a good ambassador for Millstream. I have no regrets whatsoever of making the significant change to that of living within the security of Millstream."

Mr D Hyde, Tudor Lodge, Solihull