Your Lodge Manager will receive comprehensive training to ensure the smooth running of your Lodge/Development. Your Lodge Manager is a very important part of your community and is there to act as a reassuring presence and your friendly neighbour.
General Duties of Lodge Manager
The Lodge Manager will provide a safe, secure and well maintained site for Owners, liaising with Millstream Management Services Limited and contractors. In particular, the Lodge Manager’s duties will include (as appropriate) the following:
- Maintain a high profile at the Lodge/Development at all times during working hours
- Take immediate action in the event of an emergency, calling for assistance from the appropriate services
- Monitor and record a daily check list for all Owners
- Establish a friendly relationship with Owners offering advice and making sure next of kin are informed of any problems where appropriate
- Maintain accurate records of Owners and to inform the office and Careline of any changes
- Promote events that will allow new Owners to get to know each other and encourage a Social Committee to form
- Highlight the need for security reminding Owners that no unannounced visitors, other than regular trade people, should be let into the building and to keep all confidential information secure and make sure that master keys are never left unattended.
- Record regular maintenance inspections of services and equipment and arrange for fire tests to be carried out in accordance with Company procedures
- Ensure that all communal areas are safe and secure and are kept free of rubbish
- Oversee work of trades people/contractors and sign off invoices where work has been completed satisfactorily
- Monitor and control the use of communal lounge, car park, laundry, etc